Terms and Conditions

The following terms and conditions apply to all transactions on our website. We would recommend you read through these carefully before placing an order.

1. Information on Website

The prices you pay are the prices displayed on the website at the time of making the order. On the very rare occasions where the information on our site may be incorrect and we discover an error with the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

2. Faulty or Damaged Goods

You must check goods on delivery. In cases of damaged of faulty goods, where possible, let the delivery company know at time of delivery. You should then email paintingprint.com as soon as possible and we will advise you accordingly. In cases where we advise you to return the goods, paintingprint.com will reimburse you for the delivery costs. You will then have the option of accepting replacement goods, or receiving a full refund.

3. Cancellations

The Distance Selling Regulations provides you with a statutory right to cancel your order and receive a full refund for any home delivery item. This does not apply to orders for unique editions painting prints.
To cancel (limited edition painting prints), you must email us within 7 days of delivery of your item(s), quoting your order number.
The goods must be returned in their original packaging, in a good condition and suitable for resale. The customer will be responsible for arranging transport and insurance of goods to be returned and return them within 14 days of receiving their original order. Refunds will be processed within 5 working days following safe return of the items; delivery costs will not be refunded.

4. Data Protection

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

5. Copyrights

All images and designs used on this website are property of paintingprint.com. You must not use, reproduce, modify or distribute images or content on this website in any form without written authorisation from us.

6. Sizing

All sizes shown on the site are approximate.